Product Warranty policy
This product warranty policy (“Policy”) applies to purchases made from fastlanestyling.co.uk (“Website”) and outlines our guidelines for product warranties offered by Fastlane Styling (“we,” “us,” or “our”). By making a purchase from our Website, you agree to be bound by this Policy.
We stand behind the quality of our products and offer warranties to ensure that they meet your expectations. The specific warranty coverage and duration for each product may vary and will be clearly stated on the product page or included with the product packaging.
The warranty period for each product begins from the date of purchase and may vary depending on the type of product and the terms specified in the product listing or warranty documentation. Please refer to the product listing or warranty documentation for the specific warranty period applicable to your product.
If you believe that your product is defective or has experienced a problem covered by the warranty, please contact our customer support team within the warranty period. You may be asked to provide proof of purchase and details about the issue you are experiencing with the product.
If your warranty claim is approved, we will provide one or more of the following remedies, at our discretion:
– Repair: We will repair the defective product or replace any defective parts free of charge.
– Replacement: We will replace the defective product with a new or refurbished product of equivalent or similar functionality.
– Refund: We will issue a refund for the purchase price of the defective product.
Please note that our warranty does not cover:
– Damage caused by misuse, abuse, negligence, accident, or improper installation or handling of the product.
– Normal wear and tear, cosmetic damage, or damage resulting from natural disasters, environmental factors, or other external causes.
– Products that have been modified or tampered with by unauthorized third parties.
Our warranties are generally non-transferable and apply only to the original purchaser of the product. Warranties cannot be transferred to subsequent owners or users of the product.
Contact Us
If you have any questions, concerns, or feedback regarding our warranty policy or need to make a warranty claim, please contact our customer support team at:
Fastlane Styling
895 High Rd, Romford RM6 4HL
sales@fastlanestyling.co.uk
020 8599 5558