Service Warranty policy

This service warranty policy (“Policy”) applies to services provided by Fastlane Styling (“we,” “us,” or “our”) and outlines our guidelines for warranty coverage offered to our customers. By using our services, you agree to be bound by this Policy.

We stand behind the quality of our services and offer warranties to ensure customer satisfaction. The specific warranty coverage and duration for each service may vary and will be communicated to you before the commencement of the service.

The warranty period for each service begins upon completion of the service and may vary depending on the type of service and the terms specified in the service agreement or warranty documentation. Please refer to the service agreement or warranty documentation for the specific warranty period applicable to your service.

If you believe that our service has not met the agreed-upon standards or has failed to deliver the promised results, please contact our customer service team within the warranty period. You may be asked to provide details about the issue you are experiencing with the service.

If your warranty claim is approved, we will provide one or more of the following remedies, at our discretion:
– Re-performance: We will re-perform the service to correct any deficiencies or address any issues identified by the customer.
– Refund: We will issue a refund for the portion of the service fee attributable to the unsatisfactory service or provide a credit for future services.

Please note that our warranty does not cover:
– Issues or defects caused by factors beyond our control, including acts of nature, third-party interference, or customer misuse or negligence.
– Changes or modifications made to the service by the customer or any third party without our prior approval.
– Services provided free of charge or as part of a promotional offer, unless otherwise specified in the service agreement or warranty documentation.

Our warranties are non-transferable and apply only to the original customer who purchased the service. Warranties cannot be transferred to third parties or subsequent owners.

Contact Us

If you have any questions, concerns, or feedback regarding our service warranty policy or need to make a warranty claim, please contact our customer service team at:

Fastlane Styling
895 High Rd, Romford RM6 4HL
sales@fastlanestyling.co.uk
020 8599 5558

What are you looking for?