We want you to be completely satisfied with your purchase. If you are not satisfied with a product you have purchased from us, you may be eligible for a refund under the following circumstances:
– The product is defective, damaged, or not as described on our Website.
– You received the wrong product or an incorrect quantity of products.
– You changed your mind and wish to return the product within the specified return period, subject to our returns policy.

To request a refund, please contact our customer support team within 30 days of receiving the product. You may be asked to provide proof of purchase and details about the reason for your refund request. Once your refund request is received and approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase within 3 working days of approval. Please note that the time it takes for the refund to be processed and reflected in your account may vary depending on your
payment provider.

Certain items are not eligible for refunds, including:
– Digital products or services that have been downloaded or accessed
– Customized or personalized products made to order
– Products that have been used, damaged, or altered after receipt
– Gift cards or vouchers

If you are returning a product to us for a refund, you may be responsible for covering the cost of return shipping. We recommend using a trackable shipping service and obtaining proof of postage to ensure that the product is returned to us safely.